Software Vendors | Use Case | Customer Success
Make your customer resources actionable. Say goodbye to hand-holding customers through onboarding and adoption. Instead, help your clients adopt your product independently with turnkey playbooks for end-user training.
Use BrainStorm FlowsTM to create turnkey playbooks for user activation and ongoing adoption—including emails, videos, events and more. Customers just hit “go.”
Give each customer their own site pre-populated with turnkey adoption playbooks. Customers can search for and tailor your playbooks before running them with end users.
Increase awareness and adoption using powerful communication tools and advanced targeting capabilities. Keep admins updated on new feature releases or send monthly tips to end users.
Globally upload your on-demand events to each customers’ self-service portal. Then, enable your customers to schedule and stream your events to their own users. Plus, registration is a cinch.
%
of software licenses go unused.
On average, over half of software licenses are inactive. With BrainStorm, give each client a private portal where they can message, train, and measure their licensed users.
Solve your last mile problem, and make it easy for your clients to drive end-user adoption.
Accelerate onboarding, activate users, and drive adoption of new features—all with the next wave of the product academy.
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