Features   |  Triggers & Branching

Automatically send users down unique learning paths

Push learning to users in response to actions they take and key characteristics of their role. Apply branching logic to make every learning experience personalized and relevant.

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Smiling IT professional standing near an image of a module’s workflow. Three sequential assets within the module branch into three different paths, with a notification enabled icon.

Let's get personalized

  • User onboarding
  • Needs assessments
  • Role-based learning
  • Behavior-based learning
Email thumbnail informing a user they are ready to onboard. Includes a "Log in here" button, an image of a stork carrying a bag with a plus sign icon near the bag, and a message saying, "It's a new user."

User onboarding

Ensure new users hit the ground running with a learning system that automatically detects newly licensed users and gets them exactly what they need.

Who uses it?

Six IT and Customer Success Managers viewing a survey in a module, with triggers and branching directing each user to a different flow based on their answers.

Needs assessments

Say goodbye to one-size-fits-all training. Engage users by tailoring content to their needs. Start with a survey on preferences, goals, skill level, and interests. Then personalize their learning paths with workflow automation.

Who uses it?

Head of IT's admin profile page displaying the option to assign different roles to users for relevant training content.

Role-based learning

Automatically enroll users into training groups based on their job title or department. Then, set up workflow automation that serves relevant training to the selected user groups. Make changes and updates as needed.

Who uses it?

Settings menu displaying external triggers and conditions, with the notification toggle enabled.

Behavior-based learning

Use product integrations to communicate key usage events to BrainStorm, triggering user learning. With behavior-triggered learning, you can automatically coach and train users when it's most needed.

Who uses it?

Personalized learning for every user at scale

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Tailored

Learning paths are tailored to individual user actions and role characteristics, making training highly relevant.

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Responsive

BrainStorm adjusts learning content based on user behavior, delivering precisely the training a user needs.

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Engaging

BrainStorm keeps users engaged with customized, meaningful communications that address their specific needs.

Ready to get started?

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“BrainStorm’s solution was just the most flexible when it came down to the way we needed to design courses for our customers. We were able to easily envision and build scalable training flows that work for all of our customers.”

Chase White
Director of Support, Fishbowl

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