Exploring the LMS dilemma in Customer Education

with guest Maria Manning-Chapman, VP of Education Services Research @TSIA

Is your LMS supporting your customer education goals- or creating new challenges?

Join Maria Manning-Chapman to explore the common pitfalls and missed opportunities with Learning Management Systems in Customer Education.

What to expect

• Dive into the LMS dilemma that customer ed professionals face
• Get tips for using analytics to measure training effectiveness
• Explore real-world examples of impactful customer education tactics

About Maria Manning-Chapman

Maria is the Distinguished Vice President of Education Services Research for TSIA. She has more than 25 years of education experience in the high technology industry. Her diverse knowledge of the education function spans from the fundamentals of content design, development, and delivery to education services strategy definition and execution.