Check for understanding through assessments. Set scoring requirements for users to pass and progress. For those who don’t meet the passing score, guide them through remedial learning paths to strengthen their mastery before they attempt the assessment again.
Get a master view of how users and groups are progressing in both learning and usage. Leverage reporting insights such as feature usage (ex: meetings held, files stored to the cloud), assessment scores, and more to identify trends and areas of need.
Engage users with emails and messages that teach and reinforce better digital work habits. Create communications campaigns focused on your most pressing needs, whether that’s shoring up secure file sharing or helping users ditch unsupported applications.
"BrainStorm has been a tremendous resource for us. It was hugely instrumental in helping us reduce our help desk calls, and that's a big win for our IT team."
Cassandra Wooden
Assistant VP and Help Desk Manager
PlainsCapital Bank
