Live Event
You can't retain customers if you can't engage end users.
Our top 5 hacks for reaching 18 million views from end users every single year.
March 23rd | 12 pm ET
30 mins
Customer education is an important, but daunting task.
The pressure is high to set customers on the right path to success. Because everyone knows that how well you onboard a customer has a significant impact on their engagement and renewal likelihood.
But, how do you get them to engage, and stay engaged? What's the right amount of information to cover? What's the ideal length of a video? What's the best way to present the content?
In this session, Todd Kirk, AVP of Product Strategy and Casey Trujillo, VP of Strategic Partnerships at BrainStorm, will reveal our top 5 data-proven tactics for creating customer education content that will serve as a springboard for unmatched customer success.
Learn how to create content that's so relevant that, like ours, 90% of users report that what they learn applies to their job!
You will learn
- The critical information to give your customers
- How to concisely present complicated content
- How to simply create new content
- Best practices for creating surprisingly engaging content
Space is limited. Save your seat today!
About BrainStorm
BrainStorm has over 25 years of experience teaching organizations how to change behaviors around technology for a more effective workplace. Named a US Microsoft Partner of the Year in 2022, BrainStorm helps SaaS companies do more with less by onboarding customers faster, growing the business without hiring, and increasing each CSM’s account capacity. Talk with us to find out how the BrainStorm platform can help you to grow your numbers without growing in number.
