Join BrainStorm and Dave Derington for a discussion about the new metrics for Customer Education and how to actually measure them
🗓 Recorded event
⏱ 45 minutes
As the landscape of customer education evolves, so do the metrics we use to measure its effectiveness. Join Dave Derington, a seasoned B2B tech customer education leader, for a deep dive into the new metrics that are reshaping how companies track and value customer training programs.
This session is designed for Customer Success Managers, Education Program Managers, GTM teams, and Customer Operations leadership who are looking for new ways to make education initiatives more impact and outcome driven.
What to expect
"New metrics for Customer Education – and how to track them" will equip you with the latest tools and methodologies to measure the true impact of customer education initiatives.
Dave will discuss the latest metrics for evaluating customer education programs and innovative techniques to link education metrics with customer retention, product adoption, and revenue growth. Leave with practical steps for implementing these metrics into your existing systems.
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