Report

The ROI of customer education

Is customer education worth the investment? This report breaks down the data, impact, and must-have elements of programs that actually move the needle.

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Let's break down the real ROI of customer education programs—what drives results, what falls flat, and how to ensure your efforts move the needle on key business metrics like GRR, NRR, and expansion.

Learn how education impacts product usage, onboarding, and support costs—and what separates high-performing programs from the rest.