Take all of your repetitive calls, trainings, and emails and build them into adaptive onboarding journeys. Trigger reminders to nudge customers along, and see where clients are getting stuck so you know when to intervene.
Give every client a white glove experience without adding headcount. Reduce the amount of time CSMs spend operating as supporting for customers. Plus, give each customer admin their own turnkey end-user adoption campaigns.
Empower your customer education team to streamline the distribution of learning, and see its real impact. Assemble both employee and customer education in the same place. Then, globally curate all content by audience. Finally, see reporting on the correlation between learning consumption & usage impact
Bring your knowledgebase to life with proactive remediation. Set up triggers to automatically intervene and coach users when it looks like they're struggling. Respond to common challenges with scalable, ready-to-go learning flows.
