Monthly Insights Program 

For Customer Education professionals

Complete a monthly anonymous survey on a focused topic within customer education, then join an insights call with your peers to review the survey findings. Get a copy of the survey report to review on your own.

Participants invest ~1 hour per month participating.

Each month's survey and call will be facilitated by a different customer education professional, focused on their area of expertise. If you're interested in being a facilitator, please email Angela at aallred@brainstorminc.com

January 2024 | Creating successful learning experiences for users

 Survey deadline: January 17, 2025

  Insights call: Thursday, January 23 10am PT/1pm ET

To join, complete the form above and we'll email you the survey and insights call invite.

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Chandler Milne | AVP of Learning Experiences, BrainStorm

Chandler oversees a team committed to modernizing customer education and enhancing user engagement. He manages large-scale education programs that impact thousands of customers and millions of users for major software companies like Microsoft, Adobe, and TechSmith, among others. With extensive experience in change management, digital adoption, learning design, training facilitation, marketing, sales, and customer success, Chandler excels in developing advanced customer education programs.

How the monthly insights program works:

1_Complete Survey

Monthly Survey

Complete an anonymous 10–12 question survey on a focused topic in customer education. 

3_Join calls

Monthly Insights Call

Join the monthly insights call led by an expert to discuss findings from the survey. 

2_Get Insights

Monthly Insights Report

Receive a copy of the survey report to review on your own or with your broader team.