Partners  | Systems Integrators

Retain clients with a new way to onboard and train faster

Land the value of your solution with customers from day one with automated onboarding. Give clients exactly and only what they need to get started, and nudge them along when they get stuck.

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A smiling Customer Training professional standing near a training pack workflow ending with a survey that branches to three different assets.

Trusted by

BrainStorm enables you to enable your clients 

  • Client onboarding
  • Client training
  • Client support
  • Ongoing success
Smiling Customer Enablement professional standing near the Appealie winner logo and two video assets.

Client onboarding

Take all of your repetitive calls, trainings, and emails and build them into adaptive onboarding journeys. Trigger reminders to nudge end users along, and see where they're getting stuck so you know when to intervene.

Who uses it?

Customer Education

Client training

Empower your customers to streamline the distribution of learning and see its real impact. Assemble both end user and customer education in the same place. Then, globally curate all content by audience. Finally, see reporting on the correlation between learning consumption & usage impact.

Who uses it?

Product Support

Client support

Bring your knowledge base to life with proactive remediation. Leverage behavior triggers to automatically intervene and coach users when it looks like they're struggling. Respond to common challenges with scalable, ready-to-go learning flows.

Who uses it?

Customer Success

Client success

Give every client a white-glove experience without adding headcount. Reduce the amount of time your team spends playing support. Plus, give each customer admin their own turnkey end-user adoption campaigns.

Who uses it?

Ready to get started?

Book a demoTry for free
Promevo logo

"Our partnership with BrainStorm allows for the best possible experience for our clients when managing Google Workspace. [BrainStorm] provides comprehensive training, support, and resources to help them succeed."

John Pettit
Chief Technology Officer
Promevo

Decrease time-to-value

Simplify end-user onboarding for your clients

Apply branching to your BrainStorm Flows™ to automatically tailor each client's onboarding journey. Nudge your clients' end users forward with triggered email reminders when they're falling behind.
A group of six users being assigned to a flow of three video assets.
Three user profiles assigned with branching to, two different onboarding assets.

reach all users

Engage inactive users

Get an automated playbook to activate and onboard newly licensed users. Engage users through automation that delivers relevant and timely product tips.

reach all users

Engage inactive users

Get an automated playbook to activate and onboard newly licensed users. Engage users through automation that delivers relevant and timely product tips.

User Activation

increase usage

Deeper & broader adoption

Ensure users are effectively introduced to critical features of the tools they use. Direct them to lesser-known capabilities that will help with their unique needs. Secure client relationships as you deepen overall adoption.

Three reports displayed in a line chart showing activity, a radial bar chart showing adoption percentages, and a horizontal bar chart showing activity type.
A survey question with a three-option response. Option one highlighted in green with a check mark. At the bottom there are two message bubbles near stats on the answers like completions, skipped, and completion rate.

understand user behavior

User insights & feedback

Access new data and insights into what actually drives change in usage and adoption. Plus, informally gather ongoing feedback from users through global polling. Use polling insights to identify upsell opportunities.

understand user behavior

User insights & feedback

Access new data and insights into what actually drives change in usage and adoption. Plus, informally gather ongoing feedback from users through global polling. Use polling insights to identify upsell opportunities.

Surveys
Appealie 2024 award winner logo
Microsoft US Partner of the year 2022 winner logo
Stevie 2024 award winner logo
CLN Trailblazers 2024 award

See how BrainStorm helps you win

Select the day and time that work best for you.

  • Reach unengaged users
  • Automatically tailor learning
  • Build emails and events into courses
  • Make onboarding on-demand

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