SAN FRANCISCO, CA – BrainStorm, a leading provider of innovative customer success solutions, announces its participation as a sponsor at Gainsight Pulse held last week. The event brought together industry leaders, customer success professionals, and innovators to discuss the latest trends and strategies in delivering exceptional customer experiences.

BrainStorm was honored to speak with Greg Daines, CEO of ChurnRX, during the event. Greg joined BrainStorm’s Todd Kirk, AVP of Solution Provider Advisory, and delivered an insightful session titled, “Make retention more than good luck: The data-backed path to delivering customer results.” The pair shared key findings from ChurnRX’s 2023 Customer Churn Benchmark Report and how to translate that into action using BrainStorm’s disruptive client enablement platform.

"We are thrilled to have been a part of Gainsight Pulse this year," said Kirk, "It was an excellent opportunity to connect with industry leaders, share our customer success solutions, and learn from the collective wisdom of the customer success community. We were honored to have Greg Daines from ChurnRX as a speaker. His expertise in churn management provided invaluable insight for attendees."

The event also provided BrainStorm with the opportunity to announce exciting new features and enhancements coming to their client-led adoption platform. These advancements will further empower businesses to deepen customer relationships, increase retention, and drive expansion opportunities. 

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About BrainStorm 

When organizations are looking to drive digital adoption, they turn to BrainStorm to help make it happen. For over 25 years, BrainStorm has been obsessed with helping teams and organizations communicate and collaborate better. Rather than focusing on application-based training, the BrainStorm platform helps users understand how their technologies work together for maximum impact and unparalleled productivity. 

For more information about BrainStorm and its learning solutions, visit www.brainstorminc.com.

About ChurnRX

Keep your customers. ChurnRX is the premier retention analytics and coaching platform to help your team become obsessed with diagnosing and solving your churn and creating Retention Experts at your company.

For more information about ChurnRX, visit: www.churnrx.com.